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Rewards Program

REWARDS PROGRAM

It’s totally free to join, you don’t have to pay the annual fee, just sign up or buy any products from our site, and you will be automatically enrolled into the S-Hande Rewards Program.

WHAT ARE THE BENEFITS?
BENEFITBasicSILVERGOLDPLATINUM
Free Express Shipping, No MinimumY
Y
Y
Y

Return Shipping Fee Reimbursement××Y
Y

Discount×
3% OFF
5% OFF
10% OFF
Birthday Gift Credit×$10$15$20
*How To Upgrade?Register$1-99$100-499$500+



S-Hande Rewards Program FAQs

Return Shipping Fee Reimbursement
For Platinum & higher grade members, we’ll reimburse you $10 Store Credit automatically as the return shipping fee for your first return or exchange, as per request.

How to get the birthday gift credit?
To get the birthday gift credit, you need to login your S-Hande Account first, and add your birth month in the account information before your birth month comes. We will issue the corresponding store credit accordingly in your birth month.

I am not able to receive Gift Credit on placing an order, why?
If you haven't received any points for the order shipped, please contact us. We will make sure that any discrepancy is resolved at the earliest. Please note you can't receive points for unpaid orders.

How to upgrade my membership?
Your membership will be automatically upgraded if your total spending reaches the corresponding range within the last 365 days, and membership status will be updated daily.

How can I complete my account information?
Please login your S-Hande Account and complete the account information under the dashboard.